Fulfillment Lead

Monroe, OH
Full Time
Mid Level

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:

• Sheet-fed offset print                                               • Fulfillment / Distribution logistics

• Dynamic digital print                                                • Packaging Design

• Mailing                                                                   • Marketing promotions

• Full service bindery and assembly                              • Promotions

• Online Solutions                                                       • Large Format print

Position:                Fulfillment Lead

Reports to:               Fulfillment Manager

FLSA Status:             Non-Exempt

Department:             Fulfillment

Location/Shift:         Monroe, Ohio / 1st Shift

Position Summary:

           The Fulfillment Lead is responsible for managing and assisting the Fulfillment Team in the day-to-day process of fulfilling orders at Lahlouh.  This position is responsible for pulling and shipping orders as well as the inventorying and storing of material.

Responsibilities and Duties:

  • Manage and assist material handling generalists and specialists in the order pulling and shipping processes
  • Manage the electronic and physical storage of material within the warehouse
  • Data entry into the WMS and shipping (UPS, FedEx, etc.)
  • Implementation and management of the work flow process
  • Maintain warehouse and fulfillment area in a neat, clean, and orderly fashion
  • Communicating daily work assignments to fulfillment/material handling team members
  • Assist with writing, implementing, and refining process improvements
  • Responsible for accurate inventory management
  • Maintain facility in a safe manner in accordance with company and governmental standards
  • Train fulfillment material handlers
  • Promotes awareness of customer requirements throughout the organization


  • High level of WMS experience
  • Experience with pulling orders and shipping (FedEx, UPS, etc.)
  • Experience managing a team of associates
  • Good oral and written communication skills
  • PC skills including Excel, Word, Email


  • Candidates must have a strong knowledge of inbound and outbound warehouse processes with at least five years of experience in a similar environment
  • Qualified to operate a forklift and other powered warehouse equipment with the ability to train associates

Physical Demands:

  • The employee is frequently required to sit, walk, talk, or hear
  • Use of hands and fingers to handle or operate objects, tools, or controls
  • Frequently lifts and/or moves up to 45 pounds and occasionally lifts and/or moves items up to 100 pounds
  • Ability to handle heights
  • Able to pull/push more than 1500 pounds with a pallet jack

Tools and Equipment used:

  • Seated forklift
  • Reach forklift
  • Order-picker
  • Pallet jack
  • Hand truck
  • Skid wrapper machine
  • Computer terminal
  • Label and copy printer
  • Box cutters
  • Tape guns and dispensers
  • Scales
  • Banding equipment (metal/plastic)
  • Barcode scanners
  • Phone

Work Environment:

  • Warehouse environment
  • May occasionally work outside with cold/hot weather
  • Exposed to fumes or airborne particles and chemicals
  • Noise level is usually moderate but occasionally high
  • May occasionally work near moving mechanical machinery

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