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Project Manager - Promotions Department

Position Summary

Partner with top sales executive/s, vendors and internal staff to provide competent and reliable service to high profile clients.  Manage/lead all projects with extreme detail and accuracy to ensure quality and delivery commitments are consistently maintained.

Responsibilities and Duties

  • Provide internal support for sales executive/s when customers require assistance, ensuring prompt attention to any inquiry
  • Obtain accurate and complete job specifications from sales rep/s and clients
  • Initiate orders by performing basic order entry functions and acting as liaison between suppliers and client
  • Procure competitive estimates from vendors, create purchase orders & provide comprehensive ship instructions
  • Coordinate schedules with the sales rep/client and vendor (as well as internal staff for projects requiring in-house assembly)
  • Facilitate orders delivering into Lahlouh shipping or inventory (online storefront sites & ProMail)
  • Finalize all financial aspects of each project to ensure prompt payment to vendors and invoices to client
  • Assist sales executive/s with promotional product estimates to client when required
  • Assist sales executive/s in sourcing alternative product solutions due to stock shortages


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Must truly understand what it means to “own” each project
  • Seasoned in the areas of trouble-shooting and “risk management” as it relates to the success of a project
  • Exemplary follow-up and follow-through skills
  • Completes work with extreme accuracy and detail
  • Very comfortable with viewing, sending and receiving art files/data
  • Comfortable with general aspects of imprinting (litho, digital, screen, pad & dye sublimation)
  • Understands the basic aspects of hand-assembly and fulfillment workflows
  • Possess a high degree of self-motivation and independent decision-making ability
  • Ability to plan, organize, and adapt within an intensive multi-tasking environment, requiring simultaneous management of multiple projects
  • Ability to work with minimal supervision and lead/manage multiple projects and priorities
  • Ability and willingness to learn new technologies quickly
  • Possesses the initiative and ability to work with team members to implement solutions to meet customer’s needs
  • Solid organizational skills with ability to prioritize tasks and manage time with minimal supervision
  • Mature disposition with good analytical skills
  • Able to work in a fast-pace environment with a can-do attitude



  • Five to eight-years work experience as a Project Manager (in the Graphics or Marketing field is highly preferable)
  • Significant experience in managing multiple large, high dollar value projects with the ability to trouble-shoot potential issues
  • Proven track record in working independently and driving projects confidently
  • Excellent interpersonal, presentation and communication skills (written and oral)
  • Possess a solid understanding and functional knowledge of standard business practices, marketing, communications and sales
  • Proficient systems knowledge: Microsoft Office and Outlook

Software / Equipment Specific:

  • Working knowledge of PC platform.
  • Working knowledge of Excel, Word, PDF Reader, computer navigation, internet browsing, etc.

Internal Software:

  • PSI
  • Place orders
  • Process billing
  • SAGE and ESP
  • Vendor search
  • Sample ordering
  • Product knowledge


  • Two to four-year college degree


Position:                        Project Manager – Promotions Division

Reports to:                    Director, Promotions Division

FLSA Status:                 Exempt

Department:                  Promotions

Location/Shift:              8am-5pm

Who Is Lahlouh and what do we do?

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